The Supreme Court has ordered fines to be imposed on officials for unsubscribing. When providing formal responses, officials must pay a fine out of personal funds.
The presence of such fines can also serve as grounds for dismissal or bonuses.
What is a government approach to reviewing a complaint?
The bureaucratic approach & mdash; this is a formal response to & nbsp; complaint, unsubscription and & nbsp; refusal to solve the problem. Federal law states that when considering appeals from citizens, officials must respond to the essence of all issues raised. As explained in the & nbsp; Supreme Court officials often move citizens' appeals from one table to another and & nbsp; then reply that the check has been carried out, the facts have not been & nbsp; confirmed. This approach is said to be official and & nbsp; should be punished, they say in front of the & nbsp; Supreme Court.
What if an official has provided a formal response?
If an official has officially responded to & nbsp; a call, you can & nbsp; rewrite/send a complaint, or go to where your first call was redirected.
In the & nbsp; call, you must indicate your full name, the exact address of the place of residence with the & nbsp; zip code, contact phone number and & nbsp; the state the essence of the problem (call).
The received call should be reconsidered.
How to complain about & nbsp; official who provided the official response?
If the official's response is not & nbsp; satisfied or if he & nbsp; sent another formal response, then & nbsp; must complain to & nbsp; higher organization (senior official) or at & nbsp; prosecutor's office.
The prosecution will check, establish a protocol and & nbsp; will transfer the documents to & nbsp; court. In & nbsp; in accordance with & nbsp; part 1 & nbsp; Art. & Nbsp; 28.4 of the Code of Administrative Offenses of the Russian Federation, cases of administrative offenses provided for by & nbsp; Art. & Nbsp; 5.59 of the Code of Administrative Offenses & nbsp; RF are initiated by the prosecutor.
The grounds for holding an official liable may be:
- failure to comply with the conditions for considering the appeal ( the complaint is investigated within 30 days from the day of registration of the written request. 30 days, informing the requester about it);
- violation of the procedure for registering a complaint (a written appeal is subject to mandatory registration within three days from the time of receipt of a nbsp; a public body, a local government body or an official);
- untimely transfer of a call to another body or to another official (at the expiration of & nbsp; 30 & nbsp; days from the time of & nbsp; Call recording).
If there are any shortcomings in the consideration of the complaint, the judge must make a decision and & nbsp; impose a fine on the official.
How are civil servants punished for & nbsp; unsubscribe?
For & nbsp; violation of the procedure for considering citizens' appeals, administrative liability is foreseen. According to Article 5.59 of the Code of Administrative Offenses of the Russian Federation, officials are punished with a fine of 5,000-10,000 rubles.
A & nbsp; if the official does not pay the fine?
The & nbsp; official has 10 & nbsp; days to appeal the fine by filing a petition with the & nbsp; court. The refusal of & nbsp; to file a complaint shall be interpreted as an agreement with & nbsp; the fact that the offense took place & nbsp; and & nbsp; the citizen agrees to pay the penalty. If the official does not pay the fine, the case will be sent back to court, after which the bailiffs will take enforcement action.
What is the statute of limitations for bringing an official to & nbsp; administrative responsibility?
The statute of limitations for bringing an official to & nbsp; administrative responsibility for & nbsp; have committed an offense under & nbsp; art. & Nbsp; 5.59 Administrative code & nbsp; RF is three months from & nbsp; the day it was committed.