How to refund money for canceled flights to southern Russia?

Russian airlines will refund passengers money for canceled flights to cities in southern Russia. This is reported by the press services of the airlines.

Due to the emergency message of the Federal Air Transport Agency on the introduction of restrictions on flights, flights were canceled in Moscow and southern Russia. Since the flights did not take place due to circumstances beyond the control of the passengers, the airlines are refunding the ticket money themselves.

Which of the Russian airlines announced a refund for canceled flights?

< p>Russian airlines announced a refund for canceled flights. The press services of the companies, in turn, explained how to carry out the procedure for the return of tickets and funds.


“Victory" will automatically refund all customers for canceled flights. This was announced by the airline's press service on the official Facebook account.


Utair is also ready to return money to its customers, who canceled flights to Anapa, Gelendzhik, Krasnodar, Belgorod, Lipetsk, Rostov-on-Don, Stavropol and Elista.

 "Passengers of canceled flights may issue a full refund of the ticket price on the  Utair website, as well as at third-party agencies, depending on where the ticket was purchased”,– stated in the press service of the company.


The airline S7 also announced the cancellation of flights to cities in southern Russia. So, flights to Sochi, Krasnodar, Rostov-on-Don, Voronezh, Lipetsk, Belgorod, Simferopol, Anapa, Volgograd, Gelendzhik, Stavropol, Astrakhan were canceled. The news service said passengers can refund the full cost of the ticket by filling out a request in the “My Reservations” section. With a similar request, you can contact the representative offices of the airline, as well as the sales offices where the ticket was purchased.

 How can Utair customers request a refund for a canceled flight?

 To request a refund for a ticket and funds on the official website of the company Utair , you must do the following:

 — enter the personal account of Utair by clicking on the “Login” button located in the upper right part of the screen;

— go to “My Flights” and find the required command;

— click on the “Cancel Order” button (if the order does not appear in your account, click on “Add Flight”);

— at the bottom of the page, check the box “I refuse carriage due to flight delay or cancellation by the airline.”

Once operations are complete, a refund request will be generated. An email will be sent to you with an application number and deadline. Money, as the company assures, for a forced full refund after processing the return request. 

 How can S7 customers request a refund for a canceled flight?

 According to the media service, all you need to get a refund is:

 — enter the section “My reservations”

— select “Full Refund”;

— fill in the form indicating the full name and ticket or reservation number;

After that, you must also wait for the request to be processed by the airline.

&nbsp ; At the same time, the airline pays attention to the following nuances:

 — the funds are returned to the card with which the payment was made;

— if the ticket was purchased with Miles& In cash, the miles will be returned to the S7 Priority account and in cash on the card

— if the ticket was issued at the base fare and paid for with a voucher/certificate, the voucher or certificate will be reissued.


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