It's no secret that sometimes hotel guests behave arrogantly towards the staff. But workers and hoteliers have found unusual ways to get revenge on unwanted guests.
AiF.ru has collected candid confessions from hoteliers who have found justice for bypassing tourists.
“ Entrance locks are breaking ''
Not so long ago, a former hotel employee Jacob Tomsky named means of revenge on rude guests. The Sun listed, for example, the following: creating problems with access to rooms, stealing drinks from vacationers' minibars, and messing up their toothbrushes. At the same time, according to Tomsky, wealthy tourists often become objects of revenge: it is they who allow themselves a dismissive attitude towards the staff, not to mention the concierges and the maids for the people.
& # 39; Mstislavovna, your exit & # 39;
The severe Chelyabinsk owner of the mini-hotel Nikolai says damage to toothbrushes is a thing of the past. Earlier, a hundred years ago, he had heard stories of how a maid could brush an unwanted guest's toilet bowl and put it back in a glass. However, now toothbrushes are distributed daily, and this method has had its day.
“ Our revenge, Chelyabinsk, is certainly the most sophisticated, & mdash; the man laughs. & mdash; I take revenge on Mstislavovna. Our hotel is small, family-run, there are no outside employees. Therefore, if a person behaves in a rude manner, deliberately do bullshit or & bdquo; spades & ldquo; girls, we call Mstislavovna. Several years ago we were looking for my right arm & mdash; assistant. I was advised to Evgenia Mstislavovna … when she came for the interview, I almost went mad. He is one person from this series of people who is impossible to talk to. She answers questions with such a twist that you feel like a sucker. At the same time, he nods in sympathy. I left her on probation, reluctantly. However, Zhenya knows a lot about communication. Now all & bdquo; shards & ldquo; pass by there. Mstislavovna keeps a guest register and also communicates with the most difficult of them. I tiptoe out of the reception as she walks in. The soul rejoices: Evgenia will give warmth. First, the client shares her thoughts on the alleged annoyance with her, and then she begins to wear such nonsense that a person's eyes go to her forehead. As a child we had this phrase in school: “From our point of view of mundane scholarship, we cannot ignore the patterns of your emotions. Mstislavovna speaks of the same sets of sentences. Naturally, the person begins to demand a manager. & bdquo; It's me! & ldquo; & mdash; Zhenya said. As a result, the enraged guest still does not receive an answer to his question as to why he was moved again when cleaning two heavy beds, although yesterday he struggled for half a day, the pushing aside. After all, he came with a friend, not his wife. Maybe that's why they moved despite it not being worth sleeping on those beds in shoes? & # 39; & # 39;
'I accuse of stealing towels'
The owner of the guesthouse in Krasnodar Armen confidentially tells other stuff from the staff and himself in relation to too many guests: “If a person is playing pranks, teach the cook to cook and the maid to clean” mdash; consider him rich. The most interesting thing & mdash; these tourists swear they are still unhappy with everything and next season they book our hotel again. But we don't tolerate this, so we add them to our blacklist. When this friend calls and starts to know why he doesn't confirm the reservation, I say, “Last time we ran out of towels in your room”. What starts here! Such hysteria, such a cry! And I say so calmly, why not you, we are not asking you for their cost. Just blacklisted. Can't say you naughty haven't learned to blush after yourself, or what? And he was banging like a company of drunks smashing bottles on the carpet. Why did you smoke in the toilet? And I haven't fined you, although I did promise.
“Nothing ever works for them”
The owner of a suburban guest complex in the Sverdlovsk region Evgeniy reveals a few other ways to put an overly arrogant tourist in their shoes. For those who are rude to the staff and behave indecently, “nothing ever works”: “We have a mini-zoo, sauna, public bath, but only for the right people. If a vacationer initially treats us like a boss, they are not offered any benefits. We do not give a mini-pool key card, we say that the animals are & bdquo; no season & ldquo ;. So better push your ambitions to the devil and smile at those who offer you comfort away from home. & # 39; & # 39;